DALLAS
A deaf couple is upset over a note that an American Airlines employee attached to one of their bags, referring to the pair as “deaf and dumb.”
James Moehle and Angela Huckaby were returning home to Houston from a vacation in Hawaii when one of their bags was misplaced by the airline. When it was delivered later, a handwritten note attached to the bag read, “Please Text Deaf And Dumb.”
Airline spokesman Casey Norton said Friday that the employee who wrote the note did not intend to insult anyone and will go through sensitivity training.